Where we ship
We ship across Canada. We don’t currently ship internationally.
Processing time
Orders are packed and shipped within [2-3] business days. During busy seasons like the holidays, it may take up to [5] business days.
Delivery time
Delivery usually takes [3-7] business days after shipping, depending on your location and carrier.
Shipping rates
- [Flat rate of $X for orders under $X]
- Free shipping on orders over $[X]
- Final shipping is shown at checkout.
Tracking
You’ll receive a tracking number by email once your order ships.
Packaging
Every item is wrapped and packed carefully to arrive safely.
Holiday orders
To arrive before December 25, please order by [date].
Wrong address or lost packages
Please double-check your address at checkout. If your package is delayed or lost, contact us at [your email] and we’ll work with the carrier to resolve it.